Gearbox Support for Grizzly Winch – 8500 / 9500 / 13000 lbs

Deliveries are currently made by DHL. The courier is chosen by the seller, who may change the courier delivering your order at any time.

The delivery cost is shown in the cart and at checkout once the delivery address has been confirmed. When your order is processed, we will confirm the delivery charge. If the courier or the charge has to be changed, we will tell you the new charge before dispatch; if you do not agree with it, you may cancel the order and receive a full refund.

In-stock products are normally delivered within 3–5 working days of order confirmation, depending on the destination country. You will receive a tracking number when your order is dispatched.

For products that are not in stock, the delivery time will be communicated by OFM4X4 staff when the order is processed.

Parcels are delivered during the courier's normal working hours, depending on the courier's route. We cannot guarantee a fixed delivery time.

The delivery time given when the order is confirmed is an estimate, and delays caused by the courier may occur.

We may delay or cancel a delivery if we are unable to fulfil the order for reasons beyond our control, caused either by a third party or by force majeure. In that case we will inform you and refund any amount already paid for products that cannot be delivered.

If we do not deliver the products within the delivery period communicated to you and you choose to cancel the order, we will refund all sums paid under the contract without undue delay, and in any case within 14 days of the date on which you informed us of your decision to terminate the contract.

We pack all products appropriately for transport.

The risk of loss of or damage to the products passes to you when you, or a third party indicated by you other than the carrier, take physical possession of the products.

Ownership of the products passes to you on delivery, provided the price has been paid.

If a parcel cannot be delivered for reasons attributable to the buyer (for example a wrong address, refusal of the parcel or failure to collect it), we reserve the right to charge the cost of the return transport and of any new delivery.

Products bought by consumers are covered by the 2-year legal guarantee of conformity. If a product is not in conformity, you are entitled to have it repaired or replaced free of charge or, in the cases provided by law, to a price reduction or a refund.

You may withdraw from your purchase without giving any reason within 14 calendar days of receiving the product. The direct cost of returning the product is borne by you. We refund all sums paid, including the cost of standard delivery, within 14 days of your notification; we may withhold the refund until we have received the product or proof that you have sent it.