INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product you receive matches the images shown. However, there may be slight variations in color or texture due to differences in lighting, screen displays, or manufacturing processes. Rest assured, the quality and functionality of the item will remain the same.

Where can I view my sales receipt?

You can find your sales receipt in your email or by logging into your account. If you don’t see it in your inbox, please check your spam or junk folder. You can also access it under the "Orders" or "Purchase History" section of your account.

How can I return an item?

If you purchased an off-road accessory and need to return it, follow these simple steps:

Check the return policy – Make sure the item is eligible for return according to our terms and conditions. Products must be in new condition, unused, and without installation marks.

Keep the original packaging – To return an item, it must be in its original packaging, undamaged.

Fill out the return form – Visit the Returns section on our website and complete the form with the necessary details.

Properly pack the item – Off-road accessories can be bulky or fragile, so make sure they are well-protected for shipping.

Send the package – Use the courier service recommended by us or another trusted option, and keep the shipping receipt. Return shipping costs may be covered by the customer, according to our policy.

Wait for return confirmation – Once we inspect the returned item, we will notify you via email and process the refund or exchange, depending on your preference.

If you have any questions, our support team is ready to assist you!

Will you restock items indicated as “out of stock?”

We regularly restock our most popular off-road accessories, but availability depends on demand and supplier inventory. If an item is marked as “Out of Stock”, here’s what you can do:

Sign Up for Notifications – On the product page, you may find an option to receive an email alert when the item is back in stock.

Contact Our Support Team – If you need a specific item urgently, reach out to us, and we’ll provide an estimated restock date if available.

Check for Alternatives – We often have similar products that could meet your needs, so feel free to browse our collection or ask for recommendations.

Our team is constantly working to keep your favorite off-road gear available, so stay tuned for restocks and new arrivals!

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